Privacy Policy for Unshift

Effective as of January 22nd, 2024

Welcome to Unshift. This document serves as our commitment to your privacy on our website, https://unshift.ai. In this policy, we detail how we manage, use, and secure your personal data while using our "Services."

Collecting Personal Information

Our collection of personal data is driven by the need to enhance our Services, communicate effectively, and improve user experience. We gather information in the following manners:

1. Directly Provided Data: This is information you willingly provide when utilizing our Services. This includes:

  • Account Setup Data: To create your account, we collect essential details such as your email address and name.
  • Financial Data for Paid Services: For any premium services, we might require financial account details for payment processing purposes.
  • Interaction Records: Any information you provide when you engage with our support team, respond to surveys, or communicate with us in other ways.

2. Automatically Collected Information: When you use our Services, certain information is gathered automatically, including:

  • Access Logs: Our systems record data like your IP address, browser type, device identifiers, language settings, access times, operating system details, and mobile network information.
  • Service Usage Data: We track how you interact with our Services to enhance their functionality and user interface.
  • Approximate Geolocation: Your device's IP address allows us to estimate your general location for statistical purposes.

Utilization of Collected Information

The information we collect serves multiple purposes:

  • To provide and manage your account and our Services.
  • To enhance, modify, and upgrade our Services based on user interaction and feedback.
  • To understand Service usage patterns for optimization.
  • To ensure the security and integrity of our Services.
  • For communication regarding updates, offers, and promotional content.
  • To personalize user experience and targeted advertising.

Information Sharing and Disclosure

Unshift values your privacy, hence we limit the sharing of your information:

  • Within our company: We share information internally to facilitate and improve service delivery.
  • With service providers: Certain third-party vendors may access your information for operational purposes, under strict confidentiality agreements.
  • Legal and Safety Reasons: We may disclose information if required by law or to protect our rights, property, or safety.
  • Business Transfers: In case of mergers, acquisitions, or bankruptcy, user information might be transferred as a business asset.

Data Retention and Security

We retain your personal information as long as necessary for service provision and legal compliance. We employ various security measures to safeguard your data against unauthorized access and breaches.

Your Choices and Rights

You have control over your personal information:

  • You may choose not to provide optional account information.
  • You can opt-out of marketing communications.
  • You have the right to access, update, or delete your personal information.

Policy Updates

We may periodically update this policy. Significant changes will be communicated through our website or via email.

Contact Us

For any privacy-related questions or requests, please contact us at privacy@unshift.ai.